ABM Online Privacy Policy

Information We Collect

We may collect information you voluntarily provide, including:

• your name;
• company name;
• job title;
• email address;
• telephone number;
• account login and profile information;
• information submitted through contact forms, inquiries, or other communications;
• information you provide when creating or managing an ABM campaign;
• prospect-account, company, buyer, contact, and campaign information you enter, upload, or otherwise provide to ABM Online;
• documents, files, criteria, notes, research, messaging, outreach information, and other materials you submit through the service; and
• information relating to purchases, subscriptions, billing status, and transaction history.

Payment-card and other payment information may be collected and processed directly by third-party payment processors such as Stripe. Ideovee may receive transaction identifiers, payment status, billing details, and related information necessary to administer your account, but we may not receive or store your complete payment-card information.

We may also automatically collect limited technical and usage information, including:

• IP address;
• browser and device type;
• operating system;
• referring website;
• pages and features accessed;
• dates and times of use;
• interactions with the website and application;
• session and log information; and
• similar technical information collected through cookies, analytics tools, logging systems, and related technologies.

Information Submitted Through ABM Online

ABM Online is designed to help users conduct account-based marketing activities. In using the service, customers may submit information concerning businesses, prospect accounts, business contacts, buyers, employees, sales opportunities, campaigns, and related commercial activities.

Customers are responsible for ensuring that information they provide to ABM Online is obtained and used lawfully and in accordance with any applicable contractual, privacy, employment, marketing, or data-protection requirements.

Ideovee uses customer-submitted information to provide the requested ABM Online functionality and related services.

How We Use Information

We may use information we collect to:

• create and administer ABM Online accounts;
• authenticate users and provide access to the service;
• provide ABM Online products, features, reports, analyses, workflows, and other requested services;
• process Account Selection, Account Insight, People Insight, Content and Messaging, Prospect Outreach, Customer Journey, ROI and Measurement, and related ABM activities;
• generate or assist in generating research, recommendations, rankings, reports, messages, templates, and other outputs requested by users;
• save and maintain campaigns and customer work;
• process purchases, subscriptions, renewals, and billing;
• respond to inquiries and support requests;
• provide information about ABM Online, BetterProspecting™, Ideovee, and related services;
• communicate with prospective and existing customers;
• provide requested resources, articles, reports, or communications;
• operate, maintain, secure, troubleshoot, and improve the website and service;
• understand product usage and improve ABM Online features and customer experience;
• conduct appropriate marketing and business-development activities;
• prevent fraud, abuse, security incidents, and unauthorized use;
• enforce applicable agreements and policies; and
• comply with applicable legal requirements.

We do not sell your personal information.

Artificial Intelligence and Automated Processing

ABM Online may use artificial intelligence, automated analysis, data-processing tools, or third-party technology providers to assist in performing functions requested by users, including research, classification, scoring, summarization, analysis, content generation, recommendations, and other ABM-related activities.

Information submitted to ABM Online may therefore be processed by automated systems as necessary to provide the requested service.

Ideovee will use commercially reasonable measures to select and manage service providers and technology used in connection with ABM Online.

ABM Online outputs may include automated analyses, estimates, recommendations, inferences, or generated content. Users remain responsible for reviewing such outputs and determining their suitability for their business purposes.

Cookies and Analytics

ABM Online may use cookies, analytics technologies, session technologies, and similar tools to:

• operate the website and application;
• maintain user sessions;
• authenticate users;
• remember preferences;
• understand website and application traffic;
• measure performance;
• diagnose technical issues;
• improve the service; and
• understand how users interact with ABM Online.

Depending on the technologies used, you may be able to manage certain cookies through our cookie controls or through your browser settings.

Some cookies may be necessary for ABM Online to function properly.

Sharing Information

We may share information with trusted service providers that assist Ideovee with:

• website and application hosting;
• cloud infrastructure;
• data storage;
• payment processing;
• authentication;
• analytics;
• artificial intelligence and automated processing;
• email and communications;
• customer relationship management;
• technical support;
• security;
• monitoring and logging;
• marketing;
• scheduling;
• data services; or
• other functions necessary to operate ABM Online and Ideovee's business.

We may also disclose information when required by law or when reasonably necessary to:

• comply with legal process;
• protect the rights or property of Ideovee;
• protect ABM Online users or customers;
• investigate fraud, misuse, or security incidents;
• enforce agreements or policies; or
• protect the safety of Ideovee, our customers, website visitors, or others.

We do not authorize service providers to use personal information provided to them for purposes unrelated to the services they provide to Ideovee, except as otherwise permitted by applicable law or expressly authorized by the customer.

Third-Party Services

ABM Online may integrate with or rely upon third-party platforms, services, data providers, payment processors, analytics providers, artificial-intelligence providers, CRM systems, marketing platforms, or other business technologies.

The use of third-party services may be subject to the privacy policies, terms, and practices of those third parties.

Ideovee is not responsible for the privacy, security, or content practices of third-party websites or services that are outside our control. We encourage users to review the applicable privacy policies separately.

Data Security and Retention

We use reasonable administrative, technical, and organizational measures designed to protect personal information and customer data.

These measures may include access controls, authentication, technical safeguards, monitoring, and commercially reasonable security practices appropriate to the nature of the service.

However, no internet transmission, electronic storage system, or information-security system can be guaranteed to be completely secure.

We retain personal information and customer data only for as long as reasonably necessary to:

• provide the service;
• maintain customer accounts and campaign history;
• fulfill the purpose for which the information was collected;
• support legitimate business purposes;
• resolve disputes;
• enforce agreements; or
• comply with applicable legal requirements.

Customers may request deletion of certain account or personal information, subject to contractual, operational, archival, and legal requirements.

Your Privacy Choices

Depending on where you live, applicable law may provide rights concerning your personal information, including rights to request:

• access to personal information;
• correction of inaccurate information;
• deletion of certain information;
• information about how personal information is used;
• information about categories of information disclosed to service providers; or
• other privacy rights provided by applicable law.

You may unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us.

Service-related communications concerning your account, billing, security, transactions, or operation of ABM Online may still be sent where reasonably necessary.

Customer Data and Account Administration

Customers may be able to access, modify, download, or delete certain information through their ABM Online account.

Where ABM Online is used by a company or other organization, that organization may control or administer information associated with its account, users, campaigns, and business activities.

Users should direct questions concerning organization-controlled information to the applicable account administrator where appropriate.

Third-Party Websites

Our website and application may contain links to third-party websites and services.

Ideovee is not responsible for the privacy, security, availability, content, or business practices of those third parties. We encourage you to review their privacy policies separately.

Children's Privacy

ABM Online is a business-to-business service and is not intended for children.

We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

• ABM Online;
• our services;
• technology;
• third-party providers;
• business practices; or
• applicable law.

The current version will be posted at www.abm.online with its effective date.

Contact Us

Questions or requests concerning this Privacy Policy or your personal information may be directed to:

Ideovee Business Solutions LLC

ABM Online

Website: www.abm.online

Email: info@betterprospecting.biz